Shipping Policy

Last Updated: [2/11/2026]

At Apex Peptide Supply, we understand that timely and reliable shipping is essential. We are committed to fast order processing, secure packaging, and clear communication from purchase to delivery.

Order Processing Time

All orders are processed and shipped within 24 hours of purchase.

We process and ship orders 7 days per week, including most holidays.

Orders placed late in the day may ship the following morning but will still fall within the 24-hour processing window.

Shipping Confirmation & Tracking

Once your order has been:

  • Processed

  • Securely packaged

  • Handed off to the carrier

You will receive a shipping confirmation email that includes:

  • Carrier information

  • Tracking number

  • Estimated delivery timeline

Tracking updates are provided directly by the shipping carrier.

Packaging Standards

All orders are:

  • Securely sealed

  • Professionally packaged

  • Shipped in protective materials to ensure product integrity

  • Discreetly labeled

We take care to ensure your order arrives safely and in proper condition.

Storage & Handling

All Apex Peptide Supply products are shipped as lyophilized (freeze-dried) powder, which is stable at ambient (room) temperature during transit. Cold-chain shipping is not required, and orders are not held or delayed for temperature-related reasons.

Upon arrival:

  • Store product in a freezer or refrigerator as indicated on the product label/COA.
  • Keep vials sealed and protected from light until use.
  • Reconstitution should only be performed when the product is ready to be used for laboratory/research purposes, using appropriate sterile technique.

Following proper storage and handling practices after delivery helps preserve product integrity for research use.

Shipping Carriers

We ship using reputable national carriers. Delivery timelines vary depending on:

  • Destination

  • Carrier workload

  • Weather conditions

  • Holiday schedules

Delivery Time Estimates

Delivery times begin after the order has shipped, not at the time of purchase.

While most shipments arrive within standard carrier delivery windows, Apex Peptide Supply does not guarantee carrier delivery speeds once the package has left our facility.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is provided:

  • Apex Peptide Supply is not responsible for lost packages.

  • Address changes cannot be made once an order has shipped.

Please double-check your shipping information before completing your order.

Lost or Delayed Packages

If tracking shows:

  • Delays

  • Delivery issues

  • A package marked delivered but not received

Please contact the carrier first. If further assistance is needed, contact our support team and we will help facilitate communication.

Research Use Only Notice

All products sold by Apex Peptide Supply are labeled and sold for Research Use Only. Shipping policies apply to research materials only.